To ensure the security of your personal information, KKBS CURTAIN has implemented rigorous security measures on kkbs.com.my. The website is equipped with an SSL encryption system to safeguard personal and payment data. Rest assured that KKBS CURTAIN does not store any credit card information.

1. Fast & Reliable
We ensure that all website orders are treated as priority orders. As soon as you provide your order information, we will initiate the delivery and shipment process. If you purchase ready-made curtains or products that are in stock, they will be shipped within 48 hours. However, please note that custom-made curtains and curtains with value-added services such as alteration may take longer to ship, typically around 4-5 working days.

2. Discount & Vouchers
At regular intervals, we distribute discounts and vouchers to guarantee that every customer receives the best possible deal.

3. Dedicated Customer Support Team
Rest assured that our dedicated customer support team is here to provide you with exceptional service, ensuring that your needs are met every step of the way.

Pre-Sales Customer Service | After-Sales Customer Service

My Account is a personalised account which allows you to:

• Save and manage your personal information
• Create and share your personal wishlist and bookmarks
• Track your online orders
• Receive our latest product and event updates

By clicking on My Account tab, you will be able to create your account and experience your personalized page on kkbs.com.my

Experience full control over your account details with KKBS CURTAIN. Just click on the 'Edit' button found at https://account.kkbs.com.my/profile to make any necessary updates or modifications.

To delete your account, please contact our Customer Support.

During account registration, there is no need for a password. Instead, we will send you a unique, one-time login code to your email for a more secure login process.

Choosing the right curtains is very utmost to ensure that the decoration in the house looks more attractive. The right curtain pattern and fabric will add style to the interior decoration of the home and also create a sense of comfort and calm.

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We understand that receiving the wrong size can be disappointing. That's why we have a hassle-free return and exchange process in place.

Delivery, Return & Exchanges

With the utilization of an advanced SSL encryption system, the KKBS CURTAIN website guarantees the complete protection of personal and payment data, ensuring that every transaction is secured.

Payments can be made by debit card, credit card or bank transfer depending on the country/region you are purchasing from.

In order to pay by bank transfer, please contact our Customer Service.

Accepted cards are Visa, Mastercard, American Express.

Your bank will be approached for authorization.

Should you require more information or help, please contact our Customer Support.

At every step of the order process, KKBS CURTAIN will ensure you stay informed by sending you timely email updates. Moreover, you can easily keep track of your order status through your personalized account on 'My Account'.

You may track & trace your order from this link:
https://kkbs.com.my/tracking

Should you require more information or help, please contact our Customer Service.

Should you require any further information or support, our friendly and knowledgeable customer service representatives are here to help.

Pre-Sales Customer Service | After-Sales Customer Service