Terms & Conditions:
Sale items are final and cannot be refunded, exchanged, or modified. Not valid with birthday discounts, vouchers, coupon codes, or other promotions.
Product Details
PRE-ORDER
-Price is for 1 pc of curtain tieback only.
-Three (3) choices of fabric material to be chosen (Basic, Standard and Premium) with different price. Contact customer service for more info.
-Ready stock fabric, but require few days for tailor to sew your tieback (usually 3-4 working days).
-Experienced tailors.
- Please chat us to inform the material and colour of your choice.
Gentle Reminder:
1. Do chat us right after you have made the payment for us to process your order immediately.
2. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures.
3. Please allow 1-2cm measuring deviation due to manual measurement.
Delivery & Returns
Instant Delivery
Parcel is delivered right to your doorstep in a few hours via on-demand delivery service, e.g. Lalamove. Contact Customer Service for more details.
Standard Delivery
Estimated 1-2 working days for ready-made curtains. About 7 working days for custom-made curtains. Receive your order in standard, secure packaging handed over to you by courier services.
Collect In-Store
Order is available for collection in a few working days. You will receive a WhatsApp notification once your order is ready for collection.
Please contact Customer Service in advance for confirmation.
Exchanges (must be done within 7 days of purchase)
2-way Delivery Exchanges
Pack your parcel in original condition before handing it over to the courier. KKBS CURTAIN will ship out a new parcel to you once the returned parcel is received and inspected. Any amount difference shall be made payable to KKBS CURTAIN before we can arrange for shipment.
In-Store Exchanges
Bring your purchase to a KKBS CURTAIN store to exchange in person. Contact a Customer Service Representative to initiate your exchange.
Charges
Please take note that all return and exchange items will be charged a 15% restocking fee from the total amount paid after vouchers, if any. This restocking fee is chargeable to cover the cost of labour involved in processing, sorting, and preparing those return goods to be resold.
In-Store Returns
Bring your purchase to a KKBS CURTAIN store to return in person. Contact a Customer Service Representative to initiate your return.
Charges
Please take note that all returned items will be charged a 15% restocking fee from the total amount paid after vouchers, if any. This restocking fee is chargeable to cover the cost of labour involved in processing, sorting, and preparing those returned goods to be resold. Additional 20% marketplace charges are chargeable for orders made through online marketplaces, e.g. Shopee, TikTok, Lazada and so on.
At first I was hesitant to buy because it said full blackout curtain but the price was cheap. And then when I bought it, it kept blacking out the room even though it was daytime. Delivery is also good. Buy directly 8 pieces. So far everything is good
Customer service very helpful, everything deals thru ONLINE ONLY! After payment second day straight come install! 👍🏻 Awesome Workmanship & Quality 👍🏻 Tip-top customer service 👍🏻 Reasonable price
The curtain has arrived in a very good and beautiful condition. Neat packaging and fast delivery. I love the khaki brown color. I am satisfied. I can repeat the order again. It is very beautiful. Thank you to the best seller and Lazada 👍
Buy curtains on tiktok. Very satisfied with the material and price and service. I want to change the curtains. Customer service is very good and quick to act. I recommend buying again at kkbs☺️
