物流政策

Shipping Policy – KKBS CURTAIN

At KKBS CURTAIN, we strive to ensure a smooth and reliable shipping experience for all our customers. Please review the details of our shipping policy below.

1. Order Processing & Dispatch

• All orders are shipped from Malaysia.

• Ready-made products are processed and dispatched within 1–3 business days after order confirmation.

• Custom-made curtains and blinds require additional production time. Dispatch timelines for custom orders will vary based on design and specifications.

2. International Shipping

• We ship internationally to all countries.

• Estimated delivery times for international orders are 7–14 working days, depending on the destination, courier service, and customs clearance.

• Singapore orders typically arrive faster, within 5–7 working days.

3. Shipping Charges & Duties

• Shipping charges displayed at checkout are estimated.

• For international orders, the final delivery cost may vary due to:

  • Import taxes and customs duties

  • Local taxes

  • Courier handling or clearance fees

• Any additional charges imposed by customs authorities or courier companies are the responsibility of the customer.

4. Delivery Delays

• Delivery times may be affected by factors beyond our control, including customs inspections, courier delays, weather conditions, or public holidays.

5. Customer Responsibility

• Customers are responsible for providing accurate shipping details.

• KKBS CURTAIN is not liable for delays, non-delivery, or additional charges arising from incorrect address information or destination country regulations.

6. Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team before placing your order.